Please refer to the 'Technical Support Agreement' section of your License Agreement for the reporting procedures and escalation process.
When contacting support, please include your license agreement details, issue details and steps taken to identify it.
Mongoose updates are released every quarter. These can include new functionality, security updates and bug fixes.
When you purchase a commercial license, it is set for the edition available at time of purchase (e.g. version 7.2). If you want to update to avail of any new functionality, Software Maintenance ensures that you can upgrade every time a new version is available.
Software Maintenance is highly recommended to stay abreast of the changing security environment.
Check out https://github.com/cesanta/mongoose
We have plenty of examples and tutorials at Tutorials page
Please see Overview section
We regard Mongoose Web Server security as a very important topic. Please see outline of the security measures we have taken
Yes, the team that built Mongoose is available to help you with your embedded communication projects and getting your products connected online. Get in touch with your requirements and we will get to work!
If you have Software Maintenance included in your commercial license, simply watch out for the notification release that we send by email or watch the GitHub Repository. You can then simply download and avail of the newest version. If you do not have Software Maintenance included in your commercial license, you need to contact us to discuss.